Please Read Before Contacting Us
Our team is here to help you! Please use our FAQ below to see if your questions are answered. Otherwise, fill out our contact form and we will assist you within 48 hours.
FAQ
Payment
We currently accept:
1. Credit Card,
2. Bank Wire Transfer and
3. PayPal
Can I cancel or change my order?
Once you place your order it cannot be changed afterwards. All high jewellry orders are handmade by our craftsmen once you have completed the order. Therefore, please make sure you order the correct items that you desire.
Taxes & Duties
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.
For all order inquiries: contact@aura.jewelry (use form on this page)
FAQ
Payment
We currently accept:
1. Credit Card,
2. Bank Wire Transfer and
3. PayPal
Can I cancel or change my order?
Once you place your order it cannot be changed afterwards. All high jewellry orders are handmade by our craftsmen once you have completed the order. Therefore, please make sure you order the correct items that you desire.
Taxes & Duties
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.
For all order inquiries: contact@aura.jewelry (use form on this page)
Contact Information
House of Aura Jewelry
AdvaaH
Artillerigatan 6
114 51 Stockholm
Sweden
+46 8 410 200 11
contact@aura.jewelry
Mon – Fri 9:00-17:00 CET